Net*ork Solutions Policy Violation


I received below email entitled "Net*ork Solutions Policy Violation" regarding my web hosting service from Net*rk Solutions.
=(Quote)===================================================================
Dear Hiroto,
This is sent to inform you that you are in violation of the Acceptable Use Policy portion of the Net*ork Solutions' Service Agreement. At this time we have not suspended your hosting services at ******.COM, but action is necessary to secure your account and prevent a suspension. In regards to your account being in violation, we are providing the following information from our server administrators:
/htdocs directory storing OS and software install files and ISO images and software cracking utilities in directory.
Including your investigation of this information, we recommend a few best practices for your hosting account.
  • Update any CMS software you use to the newest version
  • Look for new versions of any scripts on your site
  • Verify your FTP account password is secure/strong
  • Verify any computers you use to FTP are Malware/Virus free
If you have any questions regarding this specific Service Request, you can chat directly with our Technical Support team. Please be aware that our chat team will not remove suspensions. You can chat by clicking on the following link:
http://www.net*
If you have any other questions please visit our comprehensive support section at http://ww or contact our Support Center and refer to Service Request ******* and a specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible.
Thank You,

************
Technical Services
Net*ork Solutions, a Web.com service

US/Can: *****
International: *******
=(Unquote)==============================================================

I  checked their policy on their web site and did not find anywhere stating that I cannot have OS and software install files and ISO images and software cracking utilities. I just renewed the contract for the second year and I've had several of these "offending" files but have not received a warning in the first year. What changed? Anyhow I deleted those files for now.

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